Automation can significantly simplify numerous workflows, reducing the need for administrative tasks and data entry, and in turn, giving you more time to focus on making money.
Here are 5 areas within your business where you can begin implementing automation today.
1. Customer Relationship Management
Customer relationships are of prime importance when it comes to businesses. Clear and quick communication is imperative to make your customers trust your brand enough to build a healthy relationship with it.
Your customers need to feel that they are heard, and in case of discrepancies, your company needs to be there to take responsibility. However, that requires 24/7 assistance, which is expensive and sounds like a waste of human and monetary resources.
Automating the first piece of communication that your customers receive can be extremely fruitful. Sending automated emails confirming the registration of a complaint and using chatbots to resolve FAQs makes your customers feel comfortable.
2. Scheduling Meetings
The first visual that appears when you think of management is of meetings. However, some employees mismanage and forget to attend important meetings due to poor time management and scheduling.
While an average employee spends 30% of their time attending meetings, you don’t need to spend precious hours scheduling meetings and fitting them into your calendar. Scheduling apps and time management tools can do this for you.
3. Bill Payments
Bill payments are a constant in every business, large or small. From freelancers to vendors, suppliers and contractors, corporate organizations receive an average of 50 invoices per month. Paying these bills, sorting, managing and tracking can be time-consuming. Finance teams are also prone to miscalculating, making payment errors or delaying payment.
Taking advantage of payout automation solutions like Collect can help prevent these, and help businesses focus on more important tasks. Collect also offers features such as bulk transfers that can be useful for payroll.
4. Email Marketing
Although it is a cliché nowadays, email marketing campaigns are still greatly underestimated — you can automate it and devote the time saved to other activities.
With email marketing, you are building a community around your product and brand awareness — oftentimes, it has an excellent conversion rate. If you want to send a regular newsletter to your audience, MailChimp helps you manage your list of contacts and build an email that looks great. There are also tonnes of cheaper options that do the work just right.
Your employees are the backbone of your business, and making sure that you have the right talent in place is crucial. However, the procedure of choosing the right candidate can be cumbersome and lengthy. Often, employers are flooded with a massive number of applications for a single job post.
While handpicking the best talent can sound like the best option in the case of screening potential employees, the task can be boring, overwhelming, and time-consuming.
Using an Applicant Tracking System can be of great help. These systems rank and score CVs based on keywords, formats, job titles, work experience, and so many other factors.